- What e-mail programs are supported for campus users?
- What is OWA (webmail)?
- How do Faculty/Staff configure a POP or IMAP based email client?
- What kind of spam protection do I have with my campus e-mail?
- What can I do as a user to avoid viruses?
- What can I do as a user to avoid spam?
- How do I back up my Outlook 2007 Personal Folder(.pst) to my M drive?
- How can I access my campus e-mail?
- Why is an e-mail subject say [POSSIBLE SPAM]?
- How do I access email using a web browser?
- Your message did not reach some or all of the intended recipients;too many emails from this sender.
- Webmail message: Your password will expire soon.
- Webmail message: Your password has expired. You must change it now .
| Q | What e-mail programs are supported for campus users? |
| A | We currently support: Outlook Web (mail.uwstout.edu) Microsoft Outlook 2007, Outlook 2010, or Outlook 2011(mac) Mac Mail using exchange Entourage Web Services Edition using exchange Back to top |
| Q | What is OWA (webmail)? |
| A | Outlook Web Access is the web interface used to access your e-mail account(also refered to as WebMail). Back to top |
| Q | How do Faculty/Staff configure a POP or IMAP based email client? |
| A | While the university does not support the configuration of these clients, these services are still available. The ingoing/outgoing server for all faculty/staff configurations is mail.uwstout.edu. The ports are as follows. POP (SSL): 995 SMTP (TLS): 25 or 587 IMAP (SSL): 993 Back to top |
| Q | What kind of spam protection do I have with my campus e-mail? |
| A | Currently, we have two levels of spam protection. The first one is two Barracuda Spam Firewalls. This is a Barracuda Networks product. The second level is the Junk E-mail filter in your mailbox which you can access via Outlook or webmail. Back to top |
| Q | What can I do as a user to avoid viruses? |
| A | Even though viruses shouldn’t get to your mailbox, it is suggested that you don’t open any e-mails that originate from an unknown source. Back to top |
| Q | What can I do as a user to avoid spam? |
| A | As a user, it is suggested that you don’t open any e-mails that originate from an unknown source or sign up for anything that sounds too good to be true. Back to top |
| Q | How do I back up my Outlook 2007 Personal Folder(.pst) to my M drive? |
| A | If you are using Outlook 2007, download and install the Microsoft PFBackup tool from pfbackup.exe. Once installed, open Outlook. The Personal Folders file (.pst) that you want to back up must be open. If the file is visible in Folder List of Outlook, it is open.
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| Q | How can I access my campus e-mail? |
| A | Click here to check your email: Stout Webmail Back to top |
| Q | Why is an e-mail subject say [POSSIBLE SPAM]? |
| A | This text is prepended to a subject when the University spam filter perceives that the message is likely spam. If you did not expect to recieve the e-mail, please delete it. If you did expect to receive it, please disregard the prepended text in the subject line. Back to top |
| Q | How do I access email using a web browser? |
| A | Click here for students, alumni, and applicants Click here for all other accounts Back to top |
| Q | Your message did not reach some or all of the intended recipients;too many emails from this sender. |
| A | If you recieve an email similar to the example below stating "Too many emails from this sender", then you have sent too many emails to off-campus email accounts within a designated period. You will need to wait 35 minutes from the time stated directly after "The following recipient(s) cannot be reached" until you can start sending external emails again; in the example below you would need to wait until after 11:38 AM. Please note that if you send an email to an external account before the 35 minute timeout has expired, you will recieve another email like the example and will need to wait an additional 35 minutes. Note: If your email does get locked out from sending external emails, like in this example, you can still send emails to Stout email accounts (@uwstout.edu addresses).
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| Q | Webmail message: Your password will expire soon. |
| A | When logging into Webmail you receive a message that your password will expire soon. This message indicates that your UW-Stout password needs to be changed. You can choose to either change your password now or continue to your Webmail inbox. However, if you do not change your password in time and it actually expires, you will not be able to log into any UW-Stout websites other than Webmail and the Password Website . These sites will still allow you to change your password.
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| Q | Webmail message: Your password has expired. You must change it now . |
| A | When logging into Webmail you receive a message that your password has expired and that you must change it now. This message indicates that your UW-Stout password needs to be changed. Until you change your password, you will not be able to log into any UW-Stout websites other than Webmail and the Password Website . These sites will allow you to change your password.
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