Ask5000 HelpDesk

Click on Start>Control Panel>Double-click Mail>Click E-mail Accounts>New>Check the Manually configure server settings or additional server types box.  Then Click Next.

Click on Microsoft Exchange and Click Next.

Enter fms.uwstout.edu if you are Faculty or Staff, stm.uwstout.edu if you are a student.  Uncheck Use Cached Exchange Mode.  Type in your E-mail User Name and click on Check Name.  Your Name should become underlined. Click Next.

Click on Finish.  Click on Close twice to exit out of the Accounts and Mail Setup windows.  Close the Control Panel and start Outlook.

We currently support:

Outlook Web Access OWA (webmail.uwstout.edu)

Microsoft Outlook 2007 connected via exchange or RPC over https.

Mac Mail Leopard connected using Exchange.

Entourage 2008 connected using Exchange.

Go to the Control Panel

Double-click the Mail icon and click Add.

Type in a Profile Name and click OK.

Click Next

Select Microsoft Exchange Server then Next.

For the server name, type in FMS if you are Staff or Faculty.  Otherwise type in STM.  Enter your username and click Next.

While the university does not support the configuration of these clients, these services are still available.  The ingoing/outgoing server for all faculty/staff configurations is webmail.uwstout.edu.  The ports are as follows.

POP(requires security): 995

SMTP(requires security): 465 for PC clients, 587 for most Mac clients 

IMAP(requires security): 993

Open Outlook.  Select Tools>E-mail Accounts>Next for 2003

Tools>Account Settings and disregard next image for 2007

Select Change

2007

2003

Select More Settings

Select Connection

Enter the following information and click OK twice, then Next, then Finish.  Reboot Outlook.

Double-click the Mail icon in the Control Panel.  Click Data Files.  Click Add.

Select Office Outlook Personal Folders File.  Click OK.

Click OK.

Click OK then Close.

If you are using Outlook 2003 or 2007, download and install the Microsoft PFBackup tool from pfbackup.exe.

Once installed, open Outlook.  The Personal Folders file (.pst) that you want to back up must be open. If the file is visible in Folder List of Outlook, it is open.

1. On Outlook File menu, click Backup.
2. Click Options.
3. In the Backup these personal folders files list, select the check box for each item you want to back up.
4. Change the .pst file name shown. Or, to select a different folder, click Browse, navigate to your M drive, and then click Open.
5. To have Microsoft Outlook automatically remind you to make a backup copy of this file, select the Remind me to backup every x days check box, and then type the number of days between 1 and 999.
6. Click OK.
7. Click Save Backup.

   Note  The items selected will not be backed up until you quit Outlook

Click here to check your email: Stout Webmail

Click here for students, Staff and Faculty:

Click here if you are Alumni:

Yes, there are e-mail statistics for public viewing at this link: http://www3.uwstout.edu/lit/tn/emailstats.cfm

If you recieve an email similar to the example below stating "Too many emails from this sender", then you have sent too many emails to off-campus email accounts within a designated period. You will need to wait 35 minutes from the time stated directly after "The following recipient(s) cannot be reached" until you can start sending external emails again; in the example below you would need to wait until after 11:38 AM.

Please note that if you send an email to an external account before the 35 minute timeout has expired, you will recieve another email like the example and will need to wait an additional 35 minutes.

Note: If your email does get locked out from sending external emails, like in this example, you can still send emails to Stout email accounts (@uwstout.edu addresses).

Example

Your message did not reach some or all of the intended recipients.

      Subject: 
      Sent: 11/18/2008 11:00 AM

The following recipient(s) cannot be reached:

      username@gmail.com on 11/18/2008 11:03 AM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            : Sender address rejected: too many emails from this sender( 2 )>

When logging into Webmail you receive a message that your password will expire soon. This message indicates that your UW-Stout password needs to be changed. You can choose to either change your password now or continue to your Webmail inbox.

However, if you do not change your password in time and it actually expires, you will not be able to log into any UW-Stout websites other than Webmail and the Password Website . These sites will still allow you to change your password.

When logging into Webmail you receive a message that your password has expired and that you must change it now. This message indicates that your UW-Stout password needs to be changed.

Until you change your password, you will not be able to log into any UW-Stout websites other than Webmail and the Password Website . These sites will allow you to change your password.